How Do I Cancel Auto Renewal on Canva?

October 2, 2023 canva

Are you looking to cancel the auto-renewal feature on Canva? Whether you no longer need the subscription or simply want to take a break, this tutorial will guide you through the process. Let's dive in!

Canceling Auto Renewal on Canva

If you've decided to stop your Canva subscription from renewing automatically, follow these steps:

Step 1: Log into Your Canva Account

To begin, open your preferred web browser and navigate to the Canva homepage. Enter your login credentials and click on the "Log In" button.

Step 2: Access Your Account Settings

Once logged in, locate your profile icon at the top-right corner of the page. Click on it to reveal a dropdown menu. From there, select "Account settings".

Step 3: Navigate to Billing & Teams

In the account settings menu, you'll see various options in the left-hand sidebar. Look for "Billing & Teams" and click on it.

Step 4: Manage Your Subscription

In the "Billing & Teams" section, scroll down until you find the "Subscription & Billing" heading. Under this heading, click on the "Cancel Subscription" link.

A pop-up window will appear asking if you are sure about canceling your subscription. You might be offered alternative plans or discounts at this point.

If you're determined to proceed with cancellation, click on the "Continue Cancellation" button.
If you wish to explore other options or retain your subscription, choose an appropriate action based on your preference.

Step 5: Confirm Cancellation

Canva wants to ensure that you are fully aware of the consequences of canceling your subscription. In this step, they provide a summary of what you'll lose access to after canceling.

If you're ready to proceed, click on the "Cancel Subscription" button at the bottom of the page.

Step 6: Provide Feedback (Optional)

Canva offers an optional feedback form where you can share your reasons for canceling. Feel free to provide any input you believe might help them improve their services. To skip this step, simply close the tab or click elsewhere on the page.

Conclusion

Congratulations! You have successfully canceled the auto-renewal feature on Canva. Remember that your subscription will remain active until its expiration date, and you'll still have access to all features until then.

If you ever decide to re-subscribe, Canva will be ready to welcome you back with open arms.

Thank you for choosing Canva!